We look after your site every month, fix it when something breaks and keep improving it, always with the same team.
We keep your site updated, secure and fast, reducing risks before they affect your users or your sales.
If something goes wrong, we review the issue, explain what happened and fix it as quickly as possible, with real knowledge of your project.
Every plan includes monthly hours for changes, improvements and new sections, with the same team that built your site.
Check updates, backups, uptime, reports, tasks, tickets and the plan hours used this month.
Everything a healthy site needs, plus development hours every month to keep it growing: updates, checks and support.
For small websites: basic updates, backups and support.
For businesses with frequent improvements and faster support response.
For dedicated resources: ongoing updates and priority support.
What each plan includes and what changes from one to the next.
| Monthly prices |
Basic care
|
GrowingMost popular
|
Enterprise
|
|---|---|---|---|
| What changes by plan | |||
| Development and task hours per month | 1 h | 10 h | 20 h |
| Response priority | Standard | Faster | Priority |
| Performance work | Basic checks | Optimization | Continuous |
| Support channel | Email and phone | Dedicated WhatsApp | |
| Dedicated project manager | — | ||
| Account lead | — | — | |
| Included in every plan | |||
| Core, plugin and theme updates | |||
| Security and vulnerability checks | |||
| Minor bug fixes | |||
| Weekly backups | |||
| Uptime and performance monitoring | |||
| Monthly report | |||
| Hubsly portal |
Need more hours or something different?
We’ll put together a custom plan.
No impersonal ticket forms: you talk to the same team that maintains your site. Everything is logged in Hubsly.
By email, WhatsApp or a Hubsly ticket, with the issue or the task. If it’s critical (site down, broken checkout), say so in the first line.
Critical issues are handled first. For everything else, we follow the response times defined in your plan.
Clearly: what failed, why and what we’re going to do. If it’s a change or an improvement, we use your plan’s development hours.
The fix, the hours used and anything pending stay in your portal and in the monthly report.
Slow, impersonal responses without much context.
Direct, fast support with real knowledge of your project.
Requests are handled within regular queues and general availability.
Your site gets dedicated follow-up and a more organized response process.
Updates and small fixes are usually done only when requested.
We continuously take care of updates, adjustments and day-to-day technical needs, with development hours every month.
Security tasks are handled reactively, once a problem shows up.
We reduce risks with regular reviews, updates and preventive maintenance.
Performance is checked only when a slowdown is noticed.
We keep an eye on the overall health of your site so it stays fast and reliable.
Monitoring may be minimal or not included, and you find out about problems after they happen.
We monitor uptime and performance, and you see the status, tasks and plan hours whenever you want.
WordPress, plugin and theme updates, backups, uptime and performance monitoring, security checks, monthly reports, support with defined response times and access to your Hubsly portal. Every plan also includes monthly development and task hours.
Every plan includes 1, 10 or 20 hours a month for content changes, design tweaks, new sections and improvements. You request them when you need them and see the hours used in Hubsly. New templates or full sites are quoted separately.
Critical issues, like a site that’s down or a checkout that isn’t working, are handled first. For all other requests, we follow the response times defined in your plan.
Hubsly is the agency portal built by Bellop. Every maintenance client gets access to their own portal, with the site status, updates, backups, uptime, reports, tasks, tickets and plan hours. We connect your site through the HUB WP Manager plugin.
No, it’s not required. However, we usually recommend hosting on our servers because it gives us more direct access, fewer technical limitations and more control.
Yes. If you manage several websites, we can create a custom plan with shared hours, combined reporting and clear priorities.
We’re used to working with clients in different time zones. Most communication happens via email, WhatsApp and your Hubsly portal.
Your site’s files, content and data always belong to you. If you need credentials or want to transfer the project to another provider, we’ll help you through the whole handoff.
Tell us about your site and which plan you’re interested in, or what’s failing today. We’ll get back to you with a proposal and, if you’d like, review the site before we start.
Is it urgent? If your site is down or checkout isn’t working, message us on WhatsApp and we’ll handle it as a priority.
